rw4dPrivacy Policy

We collect personal information from you when you create an rw4d account, deposit funds, enter tournaments, and request withdrawals — and we protect that data through encryption, access controls, and regular security audits. This page describes what we collect, how we use it, who has access to it, and what rights you have over your information.

Our rw4d privacy practices comply with data protection principles applicable in supported jurisdictions. We do not sell your personal data to third parties. We do share information with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and compliance teams only as needed to process deposits, withdrawals, and account verification. You have the right to request, correct, or delete your personal information, subject to legal retention requirements.

Read the following sections to understand what information we collect, how we use it, how long we keep it, and how to exercise your data rights on rw4d.

What information we collect on rw4d

When you create an rw4d account, we collect your email address, chosen username, and password (encrypted). When you deposit funds, our payment processors send us confirmation of the transaction, your payment method, and the amount. We do not store full credit-card numbers or bank account numbers — payment gateways handle that encryption on their own servers.

For Know Your Customer (KYC) verification before your first withdrawal, we ask you to upload a government ID scan (KTP, passport, or equivalent) and a utility bill or bank statement showing your current address. We store these documents in a secure, separate system accessible only to our compliance team. We do not share them with payment processors or third parties outside our organization.

We log your account activity: tournament entries, spins on slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer table sessions, sportsbook bets on Liga 1, Piala AFF, and other markets, and all withdrawals. This helps us detect fraudulent activity and resolve disputes. We also collect your IP address, browser type, and device information to prevent unauthorized access and improve platform performance.

How we use your data on rw4d

We use your email to send account notifications (password resets, tournament results, withdrawal confirmations). We use your payment information to process deposits and withdrawals. We use your activity logs to calculate tournament rankings, settle bets, and detect cheating or money-laundering attempts.

We analyze anonymized usage data (e.g., "members in Surabaya and Medan prefer Mahjong Ways") to improve our platform. We do not use your personal data for marketing emails unless you explicitly opt in. We do not sell or share your personal information with advertisers or data brokers.

We may disclose your information if required by law — for example, if a court orders us to provide account records for a criminal investigation or if regulators in your jurisdiction ask for compliance documentation. Such disclosures are rare and made only under legal compulsion.

Third parties who access your data

Our rw4d platform integrates with payment processors to handle deposits and withdrawals. When you choose DANA, e-wallet, mobile banking, or local payment, those companies receive your transaction details (name, amount, date, confirmation). When you use direct bank transfer (online payment, e-wallet, mobile banking, local payment), your bank receives similar information. We do not control how those third parties store or use your data beyond their transaction roles.

Our compliance team may share your KYC documents with regulatory authorities or financial intelligence units if required by law in your jurisdiction. This is rare and occurs only under legal process. We do not voluntarily share KYC data with external parties.

We may use third-party analytics providers to monitor rw4d platform performance. Those providers see aggregated, anonymized data only (e.g., "10,000 slot spins occurred on March 15") — never personal information.

Cookies and tracking on rw4d

We use cookies to keep you logged into rw4d and to remember your preferences (e.g., which game you last played). These cookies expire after a period of inactivity for security reasons. You can delete cookies in your browser settings, but doing so will log you out of rw4d and require you to log back in.

We do not use cookies to track you across other websites. We do not enable third-party cookies from advertisers or data brokers on rw4d.

Your rights and how to exercise them on rw4d

You have the right to request a copy of all personal data we hold about you on rw4d. You have the right to correct inaccurate information (e.g., if your address changed). You have the right to request deletion of your personal data, subject to legal retention periods (we may need to keep transaction records for tax and fraud-prevention purposes).

To exercise these rights, contact our support team in English during business hours (09:00–18:00 Jakarta time, Monday–Friday). Describe your request clearly (e.g., "I want a copy of my account activity for the past year") and we will respond within 10 business days on rw4d.

If you believe we have misused your data or violated your privacy, you also have the right to lodge a complaint with the data protection authority in your jurisdiction (if one exists in your country).

We at rw4d treat your personal information as a trust responsibility — encrypted, protected from unauthorized access, and shared only as needed for account services and legal compliance.

Data retention and security on rw4d

We keep your account information (username, email, encrypted password) for as long as your rw4d account is active. When you close your account, we retain transaction records for tax and fraud-prevention purposes — typically 5–7 years depending on legal requirements in your jurisdiction. We delete personal identifying information (name, address, ID scans) after that retention period ends, unless law requires us to keep it longer.

Our rw4d servers are hosted in data centres with physical security (guards, surveillance, access badges). All data in transit between your device and our servers is encrypted (HTTPS/TLS). All data at rest is encrypted. Our staff access is restricted to authorized personnel only, and we audit access logs regularly.

Changes to this privacy policy

We may update this privacy policy if our practices change or if law requires it. We will notify you of material changes by posting the updated policy on rw4d and updating the "last modified" date below. Your continued use of rw4d after changes are posted means you accept the updated policy.

Contact us about privacy on rw4d

If you have questions about how we use your data on rw4d, how to request a copy of your information, or how to exercise your privacy rights, contact our support team via your account dashboard. Our team operates in English during business hours and will respond within 2–4 business days.

This privacy policy applies to rw4d.bet and all associated account services. We are committed to keeping your personal data protected and your trust intact as you use our platform for slots, live-dealer games, sportsbook markets, and tournament play.